General Summary
Under the direction of a Manager, Director, Senior or Lead/Experienced developer, implements a comprehensive program to extract data using a computer programming language or collect data, then analyze it and effectively report information from that data to a variety of customers in a user-friendly and actionable way. This position generates reports, develops tools and provides consultative support as needed. Our customers include physicians, physician groups, physician leaders, hospital leaders, the Board of Trustees, system leadership, transformation consulting, clinical/non-clinical services, Markets, Community, Service Lines, Revenue Cycle, Finance, external oversight/regulatory bodies, or any user needing information. The Business Intelligence Developer is an independent member of the Core Analytics who helps improve the data driven culture within the Henry Ford health System. The candidate must be able to work collaboratively, to gather data, generate reports, and provide actionable interpretation of information to all the customers. The candidate must be comfortable with presenting information to customers at all levels, including but not limited to executives, physicians, clinical staff, peers, and external oversight/regulatory bodies. Assist in developing comprehensive data assets, ad-hoc reports and implement new or improved automated reporting processes to support goals for business initiatives. The candidate must fulfill challenging requests, manages deadlines, and work with their manager or senior team members to maintain timeliness and quality of the products. The candidate must consistently demonstrate strong analytical and problem-solving skills while maintaining keen attention to detail and high quality.
Principle Duties And Responsibilities
- Tells a story with data insights that are clear and discerning to help leaders make actionable decisions.
- Take ownership of tasks, data assets, tools, and project goals to work towards overall success of the business initiatives.
- Works collaboratively with leaders and teams to understand how data solutions can make a positive impact.
- Consults, designs metrics, reports, and builds solutions as needed.
- Documents the process flows and ensures they are monitored for accuracy and quality.
- Provides end-user training on existing tools.
- Routinely participates in webinars and other educational resources to enhance understanding of current developments in healthcare environment.
- Generates suggestions for improving work efficiency and promoting quality, demonstrates accuracy and thoroughness.
- Guide customers to the central intake process, triage and fulfill report requests as assigned by the leader.
- Serves as a liaison between Analytics and business leaders.
- Other duties as assigned.
Service Lines Analytics
- Closely work with operational stakeholders, Service Line leaders to understand needed data solutions, calculate value of those solutions, and provide continuous consulting throughout the assignment.
- Able to work as a liaison between Analytics and Service Lines clinical and business leaders.
- Interview users to gather detailed requirements, document them in our central intake process then identify existing solutions in the Analytics space OR if a new solution is needed then create a detailed product delivery plan, navigate existing tools, pull preliminary data from internal systems plus external systems such as Premier, Avant Garde and any others as required to scope the project.
- Create reports, metrics, tools, data models, data-marts, cubes, dashboards, document process flows, fulfil data needs for the Service Lines on priority basis and work on one-time requests from other areas of the system.
Education/Experience Required
- Bachelor's Degree with a Healthcare, Computer Science, Engineering, Mathematics/Statistics, Business, OR an Applied Science major.
- One to two (1-2) years of experience in a Healthcare OR Business setting.
- Experience in SQL, advance Excel, report building, tool development, requirements gathering and technical documentation.
- Knowledge of Relational Databases, Data Visualizations, is required OR Knowledge of Electronic Medical Record System (EMR) report development, EMR functionality, any EMR (Epic, Cerner, McKesson or other widely used EMRs).
- Knowledge of fundamental Computer Programming concepts, basic database concepts and Source Code Management (Git).
- Knowledge of a Business Intelligence tools like Tableau, Cognos, Looker, Toad, Minitab, Power BI, Qlik, SSRS OR any other.
- Effective written and verbal communication skills.
- Make decisions with Diversity, Equity, Inclusion and Justice in mind.
Additional Information
- Organization: Corporate Services
- Department: Svc Line, Strat Oper Analytics
- Shift: Day Job
- Union Code: Not Applicable